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Answer

Why do I have a sanction on my account for the Student Services and Amenities Fee (SSAF)?

The Student Services and Amenities Fee (SSAF) sanction is applied to your account when you have an outstanding SSAF amount. That is, you either have not paid the full outstanding amount or completed a valid SA-HELP eCAF before the census date of the study period for which it was due.
 
To clear the sanction
  1. Generate your eInvoice to see the amount you currently owe for the SSAF
  2. You can then either:
    1. Pay for the outstanding amount through Curtin ePay OR
    2. If it is before the census date of the study period for which the amount is due and you are eligible, you can submit an SA-HELP eCAF to have the fee deferred to the Australian Tax Office (ATO). Please be aware that the SSAF cannot be deferred through a HECS-HELP form. You must complete the SA-HELP form to defer this fee.
  3. Once you have either paid for the SSAF or successfully completed an SA-HELP form, the sanction will lift automatically within 24 hours.
 
 
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Updated 19/11/2020 03.10 PM